1. What is Mteja360?
It is a mobile app and web based customer experience solution that connects brands with its customers. We empower you the customer to give raw unedited feedback on your experience with a product or service; in real time from anywhere you are for speedy resolution by the corporate clients.
2. Why should I use Mteja360?
Mteja 360 keeps customers connected with the brands they interact with in their day to day life.
It ensures customer concerns and issues are fixed in real time and puts the customer at the heart of the brands business.
3. How should I use Mteja360?
Download the app on Google Playstore for free and register your account or log onto our website www.mteja360.com. Follow the user prompts on the app on your mobile phone to create a new request to the subscribed company signed up for our service. Type in your concern, issue or feedback and enter. This will be automatically sent to the companys customer experience teams who will respond for any clarity and give timelines on resolution. You can easily track the progress of your requests both new and old at the touch of a button
4. What do I do if I have a problem with Mteja360 app or website?
Please send an email to [email protected] or reach us via call on 0705 597336 and the Mteja360 team will address your concern
5. Will I be charged for using Mteja360?
No, there is no charge to individual customers to sign up and use our mobile app and web based customer solution